Job description Are you passionate about delivering outstanding customer experiences? Do you thrive in fast-paced environments and love solving problems with empathy and efficiency? Step into a role where your communication skills shine—whether it’s by voice, email, or chat. What You’ll Be Doing: Voice Support: Handle inbound calls and make outbound follow-ups. Provide accurate, friendly, and timely resolutions. Email Support: Respond to customer emails with clarity and professionalism. Solve issues or escalate them efficiently when needed. Chat Support: Engage with customers in real-time via live chat. Deliver fast, helpful, and smooth interactions. Salary Package: Up to 17,500 EGP Gross For candidates with at least 1 year of offshore call center experience (voice, email & chat): Base Salary: 13,000 EGP Gross KPI Bonus: 2,000 EGP Attendance Bonus: 2,500 EGP Shifts & Time: Shift starts at 4pm Fixed 9-hour shifts (includes 90-minute break) 2 fixed days o...