وظيفة خدمة عملاء انجليزى بشركة تي تي إي سي الامريكية
نبذة مختصرة عن شركة تي تي إي سي
شركة TTEC هي شركة عالمية متخصصة في خدمة العملاء والحلول الرقمية بتقدم حلول خدمة العملاء والدعم الفني للشركات عبر الهاتف، البريد الإلكتروني والدردشة الحية بتساعد الشركات على تحسين تجربة العملاء باستخدام التكنولوجيا والتحليلات الرقمية لها وجود عالمي وتدير عملياتها في عدة دول، مع التركيز على خدمات BPO (Business Process Outsourcing) تعمل مع شركات كبرى في مجالات متنوعة مثل الاتصالات، البنوك، والتكنولوجيا
شركة TTEC هي شركة عالمية متخصصة في خدمة العملاء والحلول الرقمية بتقدم حلول خدمة العملاء والدعم الفني للشركات عبر الهاتف، البريد الإلكتروني والدردشة الحية بتساعد الشركات على تحسين تجربة العملاء باستخدام التكنولوجيا والتحليلات الرقمية لها وجود عالمي وتدير عملياتها في عدة دول، مع التركيز على خدمات BPO (Business Process Outsourcing) تعمل مع شركات كبرى في مجالات متنوعة مثل الاتصالات، البنوك، والتكنولوجيا
About the job
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative – Nights working on site in Cairo, Egypt, you’ll be a part of bringing humanity to business. #experienceTTEC
What You’ll Be Doing
Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring To The Role
6 months or more of customer services experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://ift.tt/xdTZa7z for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://ift.tt/xdTZa7z for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team
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